Return Policy
At Alpha Appliances USA, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
- 48-Hrs Return Policy: You have 48 Hrs. to return an item from the date you received it, based on a special condition (due to mechanic issues). We don’t accept returns based on customer decisions. After 48 Hrs. of the day of purchase We don’t accept any claim for return, if the appliance has issues, the manufacturer’s warranty will cover the reparation of the unit.
- Condition of the Product: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging in case you have it.
- Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
- Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Take between 3 to 5 business days.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Return Policy, please contact us:
Alpha Appliances USA305-381-5752sales@alphaappliancesusa.com
Privacy Policy
Protecting your privacy is important to us. This Privacy Policy outlines how Alpha Appliances USA collects, uses, maintains, and discloses information collected from users of our website.
Information Collection
We may collect personal identification information from users in various ways, including but not limited to when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.
How We Use Collected Information
- To improve customer service
- To personalize user experience
- To process transactions
- To send periodic emails
Protection of Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.
Sharing my Personal Information We do not sell, trade, or rent users' personal identification information to others.
Changes to this Privacy Policy Alpha Appliances USA has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes.
Contact Us
If you have any questions about our Privacy Policy, please contact us:
Alpha Appliances USA305-381-5752sales@alphaappliancesusa.com